Iana Education Private Limited
At Iana Education Private Limited, we are committed to delivering high-quality educational consultation services to students and parents. This Refund Policy outlines the conditions under which refunds may be applicable.
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- Consultation Fees
• All consultation/registration fees paid to Iana Education Private Limited are generally non-refundable.
• However, refunds may be considered only in special cases.
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- Refund Eligibility
Refund requests may be considered if:
• A session was cancelled by Iana Education Private Limited without offering an alternate schedule.
• Duplicate payments were made due to technical/payment errors.
• The service was not delivered at all after confirmed payment.
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- Non-Refundable Situations
No refunds will be provided if:
• The consultation has already been availed/attended (in full or in part).
• The student chooses to discontinue after availing services.
• Dissatisfaction arises from differences in expectations vs. professional advice provided.
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- Refund Process
• All eligible refund requests must be submitted in writing via email to our official contact within 7 days of payment.
• Once approved, refunds will be credited within 10–15 working days through the original mode of payment